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The reno isn't done yet so it is too early to say but my wife and I have really enjoyed working with Refresh, they have been a great help.
I would recommend Refresh because they are good at problem-solving and look to work with the client to deliver the client’s brief. There are unexpected issues on every build and what separates good builders from bad is the way they communicate with the client when these issues occur. Refresh Renovations excel at such communications so I’d be more than happy to recommend them to others.
Stephen was courteous, communicative, very good work and tidy. Very friendly and easy to approach.
The Refresh team's attentiveness and professionalism of the whole project was outstanding.
Hashim treated my project like it was his own and went above and beyond, when required, to make sure we were happy. Once the budget was agreed there were no unexpected changes. John was a fantastic construction manager - his knowledge and research of options ensured we could remove a load bearing wall in my second story apartment with what appeared like (!) no fuss. Thank you. We love our new kitchen. Lisa & Pete.
The service by Greg Duffy, Stephen Cox's Central Coast project manager - was second to none. He responded to and fixed every little issue we had really quickly.
The work was completed to a high quality on time and on budget with Stephen Cox.
Stephen and the team from Central Coast Refresh Renovations couldn’t have been more helpful. They were punctual, professional and communicated with us from beginning to end. Very happy with their services.
I particularly appreciated the patience and care that was taken with all the small adjustments we had at the end. My only negative feedback is that a couple of decisions were made on the spot without giving us the opportunity to talk through our options as much as we would like (in particular the toilet). In general a great experience and will use again.
We are pretty happy with the final product but it took a longer time and more negotiating than we expected. The Refresh Gold Coast team were very pleasant and quick to address issues when they arose and made us feel comfortable about making changes and corrections to ensure the bathroom was right for us. No unexpected or additional costs which was great. Easy to get along with and whilst timelines were longer than promised, that seems to be pretty common in this industry. Some finishes were below what we expected but when we raised these things, they were swiftly rectified. We really like the finished product!
The personal service, advise and support I got from the Refresh team from concept to completion was faultless.
Have only just begun the project and all really good but would know better when project is complete.
Quality of service from the Refresh Adelaide team and their willingness to work through issues in a timely manner was excellent. Friendly, proactive and responsive service!
We found Refresh Renovations clearly explained the process, came up with a workable prompt quote. They gave great input into the designs and we have really enjoying this renovation with Marcus Smith and his team.
Timely, listened to what we wanted and were very polite. They had good ideas, they were willing to share and looked for solutions to get us what we wanted without taking us too far over budget (we always knew we would need to go a little over). Friendly, easy going people, the Refresh Gold Coast team were great to deal with. NO HARD SELL!
So far, Refresh Gold Coast have given us excellent service.
Excellent communications and a willingness to put the customer first.
The whole experience from the first phone call was a delight. My Project Manager arrived on time to our first appointment and this level of professionalism has remained for the entire duration. The Regresh Adelaide team have been wonderful to deal with and their helpful friendly service appreciated. Their knowledge and expertise has made the experience a happy one. Their team of tradies were a pleasure to deal with – always polite, respectful and hard working.
Would love others to experience the same level of professionalism as we have had from start to end of our project.
We are only very early in the build, but the lead up to this point your Representative David Crause Construction Manager has been so professional it has been a dream to deal with him. He is a great asset to your organisation.