Written client testimonials
While it might be a cliché, it’s true that for most Australians their home is their most valuable asset. It’s crucial that the renovation builders who work on them are professionals with a high level of expertise. Our customers have good things to say about our home renovations.
Laurence & Felicity Mills
Refresh Renovations were simple to use, friendly, professional, and not pushy - they gave us time and great ideas to get exactly what we wanted!
Marcus and Rocky kept me in the loop all the way through the process and it went so smoothly. They made suggestions that I took on board and am thrilled that I did! The tiler, plasterer, electrician and plumber that came on board as well, were very professional. Thank you Refresh- I just love coming home to Denbigh Road!
Jeff & Glenys Berry
Excellent consumer consultation at the beginning of the process and this has continued throughout the renovation. Timelines have been adhered to and all tradespeople have been professional with the delivery of their services. Nielen and Geoff have communicated with us every step of the way.
From start to finish Nielen and Geoff always answered any questions we had and led us professionally through the whole process. Especially important seeing as it was our first time renovating in Australia. We love the new addition to our house. We can’t remember what it was like before as we are enjoying it so much.
Mark & Meryl Knox
We recently completed a double bathroom renovation with Refresh Renovations Melbourne and could not speak more highly of them. Every step of the way Marcus and Rocky were available to talk to and assist with anything that arose, even when things didn’t go exactly to plan (as happens with any renovation). We liked the fact that Refresh Renovations work with a fixed price contract and also dealt with all of the suppliers. They were able to come up with excellent ideas and suggestions for the building plans.
George & Boronia
Yesterday Tas finished the last two tasks from our bathroom and toilet renovation project. Now everything is complete, looking nice and we are very pleased with the quality of the work. The bathroom (and the toilet) look fantastic. Big thank you to Paul Cree & Tas Boucher as your contributions were critical for the success of our project. Please pass our thanks to Tas and his team.
Our en suite renovation was completed this week by Paul Cree and Tas. We are absolutely thrilled with the result. Both Paul and Tas were extremely helpful with our many enquiries and all of our requests were dealt with on a professional manner. We would definitely recommend their services in fact, we are now considering renovating our kitchen.
Sophie & Simon Barwick
I would recommend Refresh (Rachel Whitford) because they are good at problem-solving and look to work with the client to deliver the client’s brief. There are unexpected issues on every build and what separates good builders from bad is the way they communicate with the client when these issues occur. Refresh Renovations excel at such communications so I’d be more than happy to recommend them to others.
John and Helen Turnbull
Hashim treated my project like it was his own and went above and beyond, when required, to make sure we were happy. Once the budget was agreed there were no unexpected changes. John was a fantastic construction manager - his knowledge and research of options ensured we could remove a load bearing wall in my second story apartment with what appeared like (!) no fuss. Thank you. We love our new kitchen. Lisa & Pete.
We were very happy with the entire experience with Hashim Nasser (Sydney). We were kept updated during most elements of the process and if there were any issues we were always informed.
I particularly appreciated the patience and care that was taken with all the small adjustments we had at the end. My only negative feedback is that a couple of decisions were made on the spot without giving us the opportunity to talk through our options as much as we would like (in particular the toilet). In general a great experience and will use again.
We are pretty happy with the final product but it took a longer time and more negotiating than we expected. Brooke and Scott were very pleasant and quick to address issues when they arose and made us feel comfortable about making changes and corrections to ensure the bathroom was right for us. No unexpected or additional costs which was great. Easy to get along with and whilst timelines were longer than promised, that seems to be pretty common in this industry. Some finishes were below what we expected but when we raised these things, they were swiftly rectified. We really like the finished product!
Timely, listened to what we wanted and were very polite. They had good ideas, they were willing to share and looked for solutions to get us what we wanted without taking us too far over budget (we always knew we would need to go a little over). Friendly, easy going people, Brooke's team were great to deal with. NO HARD SELL!
Deb and David Osmond
The whole experience from the first phone call was a delight. Nielen arrived on time to our first appointment and this level of professionalism has remained for the entire duration. Both Nielen and Geoff have been wonderful to deal with and their helpful friendly service appreciated. Their knowledge and expertise has made the experience a happy one. His team of tradies were a pleasure to deal with – always polite, respectful and hard working.
Would love others to experience the same level of professionalism as we have had from start to end of our project.
Stephen Cox has patiently persisted with us in this challenging renovation! He has always been available, listens to what we would like but is able to present alternatives if needed. So far, working with Stephen & his team of merry men has been a well-planned campaign! We are enjoying every minute of it !
Bob and Maria Dight
Right from the start our ideas were listened to, lines of communication were open and the service was exceptional. We were also given very good advice, where needed. We have already recommended Refresh Renovations (Chris McKay) to others, due to the above-mentioned reasons and the quality workmanship.
Annette & Fred Colla
Adam and Ashleigh McGrogan
Refresh Renovations handled our project in a timely and professional manner, with attention to detail and quality workmanship, whilst taking away the common stresses of dealing with and coordinating different tradespeople. The project manager (Gerard O'Connor) always listened carefully to our wishes and dreams for our home and ensured that they were realized. We are extremely happy with the outcome.
I was a little nervous about undertaking my first big renovation, but from the very start I felt very confident with the team from Refresh Renovations (Stephen Cox).
I was highly impressed with the team of tradesmen - it was clear they had been hand-picked for their experience, quality of workmanship and attention to detail. The whole process was seamless from start to finish. The project was so well managed and streamlined that it honestly was so stress-free. I was also very happy with the transparency with costs, so there were no hidden surprises at the end.
The finished product is the most amazing bathroom which looks truly 'refreshed'. I really can't speak highly enough of Refresh Renovations and for my next renovation I wouldn't even consider going to someone else.
Auke de Ruyter de Wildt
Everything was handled exceptionally well from consultation, design, planning, etc. I was kept well informed by Gerard and any issues and problems were dealt with promptly including additional work that needed to be done. The finishes and outcome were even better than I could have imagined.
Peter & Angela McLaughlin
Mark & Linda Worthington