Written client testimonials
While it might be a cliché, it’s true that for most Australians their home is their most valuable asset. It’s crucial that the renovation builders who work on them are professionals with a high level of expertise. Our customers have good things to say about our home renovations.
We were very happy with the entire experience with Hashim Nasser (Sydney). We were kept updated during most elements of the process and if there were any issues we were always informed.
I particularly appreciated the patience and care that was taken with all the small adjustments we had at the end. My only negative feedback is that a couple of decisions were made on the spot without giving us the opportunity to talk through our options as much as we would like (in particular the toilet). In general a great experience and will use again.
We are pretty happy with the final product but it took a longer time and more negotiating than we expected. Brooke and Scott very pleasant and quick to address issues when they arose and made us feel comfortable about making changes and corrections to ensure the bathroom was right for us. No unexpected or additional costs which was great.
Timely, listened to what we wanted and were very polite. They had good ideas, they were willing to share and looked for solutions to get us what we wanted without taking us too far over budget (we always knew we would need to go a little over). Friendly, easy going people, Brooke's team were great to deal with. NO HARD SELL!
Deb and David Osmond
The whole experience from the first phone call was a delight. Nielen arrived on time to our first appointment and this level of professionalism has remained for the entire duration. Both Nielen and Geoff have been wonderful to deal with and their helpful friendly service appreciated. Their knowledge and expertise has made the experience a happy one. His team of tradies were a pleasure to deal with – always polite, respectful and hard working.
Would love others to experience the same level of professionalism as we have had from start to end of our project.
Stephen Cox has patiently persisted with us in this challenging renovation! He has always been available, listens to what we would like but is able to present alternatives if needed. So far, working with Stephen & his team of merry men has been a well-planned campaign! We are enjoying every minute of it !
Bob and Maria Dight
Right from the start our ideas were listened to, lines of communication were open and the service was exceptional. We were also given very good advice, where needed. We have already recommended Refresh Renovations (Chris McKay) to others, due to the above-mentioned reasons and the quality workmanship.
Annette & Fred Colla
Adam and Ashleigh McGrogan
Refresh Renovations handled our project in a timely and professional manner, with attention to detail and quality workmanship, whilst taking away the common stresses of dealing with and coordinating different tradespeople. The project manager (Gerard O'Connor) always listened carefully to our wishes and dreams for our home and ensured that they were realized. We are extremely happy with the outcome.
I was a little nervous about undertaking my first big renovation, but from the very start I felt very confident with the team from Refresh Renovations (Stephen Cox).
I was highly impressed with the team of tradesmen - it was clear they had been hand-picked for their experience, quality of workmanship and attention to detail. The whole process was seamless from start to finish. The project was so well managed and streamlined that it honestly was so stress-free. I was also very happy with the transparency with costs, so there were no hidden surprises at the end.
The finished product is the most amazing bathroom which looks truly 'refreshed'. I really can't speak highly enough of Refresh Renovations and for my next renovation I wouldn't even consider going to someone else.
Auke de Ruyter de Wildt
Everything was handled exceptionally well from consultation, design, planning, etc. I was kept well informed by Gerard and any issues and problems were dealt with promptly including additional work that needed to be done. The finishes and outcome were even better than I could have imagined.
Peter & Angela McLaughlin
Mark & Linda Worthington